Faq
1、 In terms of product adaptability
Question: Which car models is this auto part suitable for?
Answer: Taking the air filter as an example, it is suitable for Toyota Corolla (2018-2023 models) and Corolla (2017-2022 models). You can view the specific list of compatible vehicle models on the product details page. We determine the compatibility based on the size of the parts, interface shape, and engine compartment layout of the vehicle. At the same time, you can also use the vehicle's VIN code to more accurately check whether the parts are compatible with your car.
Question: Are the parts of the same model from different years universal?
Answer: It depends on the specific components and changes in the vehicle model. Taking the headlights of the 2020 and 2024 Honda Accord as an example, some functional and appearance upgrades may result in changes to the interface or size. Generally speaking, if a vehicle undergoes a mid-term facelift involving changes in the front face design, the headlights may no longer be universal. But if it is only a small configuration adjustment, such as adding some interior functions, basic mechanical and exterior parts such as door handles may still be universal. You can check the parts compatibility table on our website or consult customer service to confirm.
Answer: Taking Bosch's FR7DC+spark plug and Volkswagen EA211 engine as examples, the heat value, electrode gap, thread size and other parameters of the spark plug should be matched with the engine. The calorific value of this spark plug can meet the combustion temperature requirements of the EA211 engine, the electrode gap also meets the ignition performance requirements of the engine, and the thread size can be accurately installed on the engine cylinder head. When choosing spark plugs, you can refer to the vehicle's user manual or consult our technicians to ensure that you choose the correct model.
Question: How to choose the specification of transmission oil based on the transmission model?
Answer: For the Aisin 6AT gearbox, you need to check the specific model code of the gearbox, which is usually marked on the gearbox housing. According to this code, you can choose transmission oil that meets its specifications. For example, it may require the use of transmission oil that meets specific API (American Petroleum Institute) certification grades and viscosity grades. Generally speaking, Aisin 6-speed automatic transmission requires the use of oil that meets the ATF (Automatic Transmission Fluid) -6 standard. This type of oil has good wear resistance, oxidation resistance, and low-temperature fluidity to ensure the normal operation of the transmission.
Answer: Taking Bosch and Philodo as examples, Bosch brake pads are known for their precise manufacturing process in terms of braking performance. Their braking coefficient is relatively stable and can provide reliable braking force in various road conditions. Philodo brake pads perform well in terms of wear resistance, and the special friction material formula used can effectively extend the service life of brake pads. When making a choice, you can consider your own driving habits and needs. If you frequently brake in urban road conditions, Bosch's precise braking may be more suitable for you; If you have a longer mileage, the wear resistance of the Philodo will be an advantage.
Question: How to distinguish genuine auto parts from counterfeit and inferior products?
Answer: Taking Mobil engine oil as an example, when purchasing, the first thing to consider is the packaging. The packaging bottle of genuine Mobil engine oil has clear printing, bright colors, and no blurring or fading phenomenon. Secondly, pay attention to anti-counterfeiting labels. Authentic anti-counterfeiting labels have unique laser patterns and anti-counterfeiting codes. You can check the authenticity of the anti-counterfeiting code through the official Mobil website or official customer service phone number. In addition, purchasing from legitimate channels is also an important way to ensure that products are authentic, such as authorized distributors of Mobil or official brand websites.
Answer: Taking car tires as an example, they need to pass the E-mark certification for sale in the European Union. E-mark certification requires tires to meet strict standards in terms of dimensional accuracy, high-speed performance, durability, and safety. For example, there are clear regulations on indicators such as tire tread depth, tire body strength, and rolling resistance. At the same time, tires also need to meet the quality standards of other countries and regions, such as the DOT (Department of Transportation) certification in the United States, which has detailed regulations on tire labeling, performance, and safety requirements.
Question: How long is the product quality assurance period?
Answer: The warranty period for car batteries is generally 1-2 years, and may vary depending on the brand and model. During the warranty period, if the battery cannot be charged normally or its capacity drops significantly (such as below 60% of the rated capacity) due to non-human factors, it can be replaced free of charge. But if it is due to human factors such as excessive discharge or electrolyte leakage (due to improper installation, etc.), it may not be covered by the warranty.
Answer: Taking car wipers as an example, the difficulty of installing them by oneself is relatively low. Generally speaking, you only need to find the installation interface of the wiper on the vehicle, press or rotate the fixing device at the interface, remove the old wiper, and then insert the new wiper into the interface in the correct direction. You can hear a "click" sound or confirm that it is installed firmly. We also have detailed installation video tutorials on our website, which you can find on the product details page or in the help center.
Question: What tools are needed to install automotive parts products?
Answer: Replacing a car spark plug generally requires a spark plug socket wrench, whose size should match the size of your vehicle's spark plug, usually a 16mm or 21mm socket. In addition, a torque wrench may be required to ensure that the tightening torque of the spark plug installation meets the requirements, avoiding over tightening or over loosening. Some car models may also require special disassembly tools, such as special tools for removing plastic shields from spark plugs. You can check the specific list of required tools in the installation guide of the product.
Answer: For car air filters, it is important to maintain their cleanliness during daily use. If you frequently drive in dusty environments, it is recommended to check every 5000-10000 kilometers. When cleaning, compressed air can be used to blow outwards from the inside of the filter element to remove dust. When the filter paper of the air filter becomes noticeably black or damaged, it needs to be replaced. Generally speaking, under normal operating conditions, the air filter should be replaced every 20000-30000 kilometers.
Question: What are the common causes of malfunctions in a certain auto parts product?
Answer: Taking the car horn not sounding as an example, the common reason may be a malfunction of the horn itself, such as damaged electromagnetic coils or burnt contacts inside the horn. In addition, wiring problems with speakers are also quite common, such as open circuits, short circuits, or loose plugs. It is also possible that the horn switch is faulty, such as worn contacts inside the switch or short circuits caused by water ingress.
Answer: Taking automotive engine coolant as an example, the price is mainly determined by factors such as brand, quality, specifications, and market supply and demand. Coolants with high brand awareness and good quality are relatively expensive. For example, coolant with long-term anti-corrosion and anti boiling properties will be more expensive than ordinary coolant. In terms of specifications, the price of coolant varies depending on its capacity, with larger capacities naturally having higher prices. Market supply and demand can also affect prices, and if a certain coolant is in high demand in a specific season or region, the price may increase.
Question: Are there any promotional activities on the website?
Answer: Our website regularly launches promotional activities. Generally, during holidays such as National Day, Spring Festival, etc., there will be full discount or full discount activities. At the same time, we also have a membership system where members can enjoy additional benefits, such as redeeming points for gifts or cash vouchers, and also have priority access to promotional information. You can follow our website homepage or subscribe to our promotional emails to learn about the latest activities.
Answer: Our website's products are purchased from legitimate channels. We work directly with official authorized distributors or manufacturers of numerous brands to ensure the quality and authenticity of our products. Each product has a complete purchase record and quality inspection process, so you can purchase with confidence.
Question: What are the logistics delivery times and methods?
Answer: After you purchase the car bumper, we will ship it within 1-3 working days after the order is confirmed. There are two main logistics options: express delivery and dedicated logistics lines. If you choose express delivery, it usually takes 3-5 working days for delivery; If it is a logistics dedicated line, it may take 5-7 working days, but for some remote areas, the logistics time may be slightly longer. You can check the logistics status in real-time on the order details page.
Question: Which car models is this auto part suitable for?
Answer: Taking the air filter as an example, it is suitable for Toyota Corolla (2018-2023 models) and Corolla (2017-2022 models). You can view the specific list of compatible vehicle models on the product details page. We determine the compatibility based on the size of the parts, interface shape, and engine compartment layout of the vehicle. At the same time, you can also use the vehicle's VIN code to more accurately check whether the parts are compatible with your car.
Question: Are the parts of the same model from different years universal?
Answer: It depends on the specific components and changes in the vehicle model. Taking the headlights of the 2020 and 2024 Honda Accord as an example, some functional and appearance upgrades may result in changes to the interface or size. Generally speaking, if a vehicle undergoes a mid-term facelift involving changes in the front face design, the headlights may no longer be universal. But if it is only a small configuration adjustment, such as adding some interior functions, basic mechanical and exterior parts such as door handles may still be universal. You can check the parts compatibility table on our website or consult customer service to confirm.
2、 Engine and power system adaptation
Question: What are the matching requirements between a certain model of spark plug and a specific engine model?Answer: Taking Bosch's FR7DC+spark plug and Volkswagen EA211 engine as examples, the heat value, electrode gap, thread size and other parameters of the spark plug should be matched with the engine. The calorific value of this spark plug can meet the combustion temperature requirements of the EA211 engine, the electrode gap also meets the ignition performance requirements of the engine, and the thread size can be accurately installed on the engine cylinder head. When choosing spark plugs, you can refer to the vehicle's user manual or consult our technicians to ensure that you choose the correct model.
Question: How to choose the specification of transmission oil based on the transmission model?
Answer: For the Aisin 6AT gearbox, you need to check the specific model code of the gearbox, which is usually marked on the gearbox housing. According to this code, you can choose transmission oil that meets its specifications. For example, it may require the use of transmission oil that meets specific API (American Petroleum Institute) certification grades and viscosity grades. Generally speaking, Aisin 6-speed automatic transmission requires the use of oil that meets the ATF (Automatic Transmission Fluid) -6 standard. This type of oil has good wear resistance, oxidation resistance, and low-temperature fluidity to ensure the normal operation of the transmission.
3、 Brand and Quality Comparison
Question: What are the differences in the quality of brake pads for different brands of cars?Answer: Taking Bosch and Philodo as examples, Bosch brake pads are known for their precise manufacturing process in terms of braking performance. Their braking coefficient is relatively stable and can provide reliable braking force in various road conditions. Philodo brake pads perform well in terms of wear resistance, and the special friction material formula used can effectively extend the service life of brake pads. When making a choice, you can consider your own driving habits and needs. If you frequently brake in urban road conditions, Bosch's precise braking may be more suitable for you; If you have a longer mileage, the wear resistance of the Philodo will be an advantage.
Question: How to distinguish genuine auto parts from counterfeit and inferior products?
Answer: Taking Mobil engine oil as an example, when purchasing, the first thing to consider is the packaging. The packaging bottle of genuine Mobil engine oil has clear printing, bright colors, and no blurring or fading phenomenon. Secondly, pay attention to anti-counterfeiting labels. Authentic anti-counterfeiting labels have unique laser patterns and anti-counterfeiting codes. You can check the authenticity of the anti-counterfeiting code through the official Mobil website or official customer service phone number. In addition, purchasing from legitimate channels is also an important way to ensure that products are authentic, such as authorized distributors of Mobil or official brand websites.
4、 Quality Standards and Certification
Question: What quality standards and certifications do automotive parts products need to meet?Answer: Taking car tires as an example, they need to pass the E-mark certification for sale in the European Union. E-mark certification requires tires to meet strict standards in terms of dimensional accuracy, high-speed performance, durability, and safety. For example, there are clear regulations on indicators such as tire tread depth, tire body strength, and rolling resistance. At the same time, tires also need to meet the quality standards of other countries and regions, such as the DOT (Department of Transportation) certification in the United States, which has detailed regulations on tire labeling, performance, and safety requirements.
Question: How long is the product quality assurance period?
Answer: The warranty period for car batteries is generally 1-2 years, and may vary depending on the brand and model. During the warranty period, if the battery cannot be charged normally or its capacity drops significantly (such as below 60% of the rated capacity) due to non-human factors, it can be replaced free of charge. But if it is due to human factors such as excessive discharge or electrolyte leakage (due to improper installation, etc.), it may not be covered by the warranty.
5、 Installation issues
Question: Is it easy to install auto parts products on your own?Answer: Taking car wipers as an example, the difficulty of installing them by oneself is relatively low. Generally speaking, you only need to find the installation interface of the wiper on the vehicle, press or rotate the fixing device at the interface, remove the old wiper, and then insert the new wiper into the interface in the correct direction. You can hear a "click" sound or confirm that it is installed firmly. We also have detailed installation video tutorials on our website, which you can find on the product details page or in the help center.
Question: What tools are needed to install automotive parts products?
Answer: Replacing a car spark plug generally requires a spark plug socket wrench, whose size should match the size of your vehicle's spark plug, usually a 16mm or 21mm socket. In addition, a torque wrench may be required to ensure that the tightening torque of the spark plug installation meets the requirements, avoiding over tightening or over loosening. Some car models may also require special disassembly tools, such as special tools for removing plastic shields from spark plugs. You can check the specific list of required tools in the installation guide of the product.
6、 Usage issues
Question: How to properly use and maintain automotive parts products?Answer: For car air filters, it is important to maintain their cleanliness during daily use. If you frequently drive in dusty environments, it is recommended to check every 5000-10000 kilometers. When cleaning, compressed air can be used to blow outwards from the inside of the filter element to remove dust. When the filter paper of the air filter becomes noticeably black or damaged, it needs to be replaced. Generally speaking, under normal operating conditions, the air filter should be replaced every 20000-30000 kilometers.
Question: What are the common causes of malfunctions in a certain auto parts product?
Answer: Taking the car horn not sounding as an example, the common reason may be a malfunction of the horn itself, such as damaged electromagnetic coils or burnt contacts inside the horn. In addition, wiring problems with speakers are also quite common, such as open circuits, short circuits, or loose plugs. It is also possible that the horn switch is faulty, such as worn contacts inside the switch or short circuits caused by water ingress.
7、 Price and Promotion Issues
Question: How is the price of automotive parts products determined?Answer: Taking automotive engine coolant as an example, the price is mainly determined by factors such as brand, quality, specifications, and market supply and demand. Coolants with high brand awareness and good quality are relatively expensive. For example, coolant with long-term anti-corrosion and anti boiling properties will be more expensive than ordinary coolant. In terms of specifications, the price of coolant varies depending on its capacity, with larger capacities naturally having higher prices. Market supply and demand can also affect prices, and if a certain coolant is in high demand in a specific season or region, the price may increase.
Question: Are there any promotional activities on the website?
Answer: Our website regularly launches promotional activities. Generally, during holidays such as National Day, Spring Festival, etc., there will be full discount or full discount activities. At the same time, we also have a membership system where members can enjoy additional benefits, such as redeeming points for gifts or cash vouchers, and also have priority access to promotional information. You can follow our website homepage or subscribe to our promotional emails to learn about the latest activities.
8、 Purchasing channels and logistics issues
Question: Is the purchasing channel for the product legitimate?Answer: Our website's products are purchased from legitimate channels. We work directly with official authorized distributors or manufacturers of numerous brands to ensure the quality and authenticity of our products. Each product has a complete purchase record and quality inspection process, so you can purchase with confidence.
Question: What are the logistics delivery times and methods?
Answer: After you purchase the car bumper, we will ship it within 1-3 working days after the order is confirmed. There are two main logistics options: express delivery and dedicated logistics lines. If you choose express delivery, it usually takes 3-5 working days for delivery; If it is a logistics dedicated line, it may take 5-7 working days, but for some remote areas, the logistics time may be slightly longer. You can check the logistics status in real-time on the order details page.
